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Privacy Policy

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Privacy Policy

SHL is committed to maintaining your confidence and trust with respect to your privacy. This privacy policy explains how we collect, use and share your personal information.

Information we collect

We collect information about you in three ways: directly from your input, from third-party sources, and through automated technologies.  Information you provide to us

The types of personal information that we collect directly from you depends on the content and features of the Service you use and how you otherwise interact with us and may include:

Contact details, such as your name, email address, postal address, phone number and social media handle;

Content that you upload and share or store in your account, such as annotations, comments, contributions and replies;

Information that you communicate to us, such as questions or information you send to customer support;

Data that you provide to us as part of interacting with the Service, such as your favorites and search queries; and/or

Communications preferences, such as your preferred language and the frequency, type and format of the alerts you sign up to receive.

How we use your information

We are committed to delivering a relevant and useful experience to you. Depending on how you interact with us and the Service, we use your personal information to:

Provide, activate and manage your access to and use of the Service;

Process and fulfill a request, order, download, subscription or other transaction;

Offer you customized content and other personalization to make the Service more efficient for you and more relevant to your interests and geography;

Enhance and improve the Service, such as add new content and features;

Notify you about changes, updates and other announcements related to the Service;

Deliver targeted advertisements, promotional messages, and other information related to the Service and to your interests;

Provide technical, product and other support and help to keep the Service working, safe and secure; and/or

Identify usage trends and develop data analysis, including for the purposes of research, audits, reporting and other business operations, such as to pay royalties and license fees to third-party content providers, determine the effectiveness of our promotional campaigns, evaluate our business performance, or in other ways pursuant to a customer agreement.